Information

AIR TRANSPORTATION


Important Note: You will be flying into Siem Reap, Cambodia and departing out of Ho Chi Minh City, Vietnam

When booking your air, make sure that your flight is to Siem Reap, Cambodia (Airport Code - REP) and that it will be arriving on September 21st. When booking your return flight, make sure that you are departing on October 02nd from the Ho Chi Minh City, Vietnam Airport (Airport Code – SGN).

Upon arrival in Siem Reap, an AMA Waterways representative will be at the airport to meet you. Please collect your baggage, pass through Customs and proceed to the AmaWaterways meeting place. The meeting place is located Outside the Arrivals Exit A where a representative holding an “AmaWaterways” sign will be waiting. They will escort you to awaiting transportation to take you to your hotel. Carl and Anne will greet you upon your arrival at the Sofitel Angkor Phokeethra Golf & Spa Resort.

As always, Anne and I will be happy to help you make your reservations. Just give us a call at 720-733-2003.

Important Note:
To be safe, please send us a copy of your flight itinerary BEFORE you pay for your airline tickets so that Anne and I can double check the schedules!

DOCUMENTATION

Passport: For travel to Asia, U.S. citizens are required to carry a passport that is valid for at least 6 months after your return home (April 04, 2019). It is your responsibility to ensure that your passport is valid and contains all required visas.

For citizens of other countries, please call ETCic for more specific requirements. Homeland Security regulations require that all passengers travel in the same name as shown on their passport. Passengers could be denied boarding if the name on the ticket and passport are not the same. If a name change has occurred (due to marriage, for instance), it is strongly suggested that you renew your passport to the correct and current name. Contact ETCic for further information.

Visa: Please note that all passengers from the US and Canada require a visa for entry into both Vietnam and Cambodia. Passengers of other nationalities should consult both the Vietnamese and Cambodian Consulates. Passengers booked with the Cruise & Land itinerary will require a multi-entry visa for Vietnam ($50.00 USD as of 12/15, 2017) and single-entry visa for Cambodia. The visa for Vietnam must be obtained prior to departure from the Vietnamese Consulate. The visa for Cambodia can be obtained prior to departure through the Cambodian Consulate. The Cambodian Visa can also be purchased upon arrival at the airport in Siem Reap. The fee for the visa must be paid to the airport immigration desk in cash ($25.00 USD as of 12/15, 2017).

Ama Waterways recommends using the following visa agency to obtain your visas.: VisaCentral / Website: www.visacentral.com

PAYMENT POLICY

Deposit: $400.00 per person along with Reservation Form (This guarantees your reservation)

Balance due: June 20, 2018

LAND/CRUISE PACKAGE CANCELLATION


Depending on the date of cancellation, a cancellation fee will be assessed as a percentage of the land/cruise package, per person cost:

&bul; From deposit to May 22, 2018: $200.00 per person
&bul; From May 23 – June 20, 2018: $400.00 per person
&bul; From June 21 – July 20, 2018: 35% of total, per person
&bul; From July 21 – August 20, 2018: 50% of total, per person
&bul; From August 21 – September 13, 2018: 80% of total, per person
&bul; From September 14 to departure: 100% of total, per person


TRIP CANCELLATION INSURANCE (Highly recommended!)

You may want to consider purchasing travel medical, baggage and trip cancellation insurance. You just never know what may happen to you, a travelling companion or an immediate family member!! We use a company called TravelEx Insurance Services that offers two levels of coverage – Travel Basic and Travel Select. Rates are dependent on the total cost of the trip (air and land) and the age of the traveller.

  1. Go online to www.travelexinsurance.com / click on "Get a Quote" - Ref/Location number is: 06-0074
  2. Or Call 1-800-228-9792 for a quote. Ref/Location number is: 06-0074

Please Note: In-order to cover “pre-existing medical conditions,” coverage needs be purchased within 21 days of your tour deposit.

RESPONSIBILITY

The Friends of Carl and Anne Travel Club (FoCA) and ETCic (as agent) give notice that all tickets and travel documents issued by them, and all arrangements made in connection with this tour, are made by them as agents, under the express condition that they shall not be held responsible or liable for any injury, loss, delay or damage caused by a vehicle, and/or negligence of staff personnel involved in providing the required services, or by any cause beyond the operator’s control. The right is reserved to withdraw or make alteration to any feature if deemed necessary by the tour operator. Baggage is at owner’s risk at-all times. Tickets, coupons and/or passage contract in use by carrier and transportation companies, when issued, constitute the sole contract between them and the traveller.

CONTACT

Please feel free to contact us at anytime with questions or for help, in general. Our contact information is:

Carl & Anne Meadows / Friends of Carl and Anne Travel Club
c/o ETCic
2254 Emerald Drive
Castle Rock, CO 80104

Tel: 720-733-2003
Fax: 720-733-2046
E-mail: anne@ETCic.us
E-mail: carl@ETCic.us

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